Jazzware’s Call Accounting system transforms raw call data into actionable intelligence. Designed for both independent hotels and large chains, it streamlines billing, detects abuse, and supports regulatory compliance.
What's included
5 core capabilities
Every capability is built for real hospitality operations — deployed across cloud, hybrid, or on-prem environments.
Customizable rate plans by country, brand policy, or property location. Automatic updates keep rates accurate and compliant.
Calls are automatically rated and posted to the guest folio, streamlining front desk operations and reducing manual errors.
Get real-time alerts for excessive duration, costly destinations, or abnormal call volumes.
Monitor vendor outages, phone abuse, and suspicious patterns through automated thresholds and alerts.
Generate detailed, export-ready reports categorized by guest, extension, room, vendor, or property. Supports regulatory and internal audits.
These capabilities ship as part of the Call Accounting module — no add-ons required.
Jazzware customers consistently report these results after deploying call accounting across their portfolio.
Deliver targeted greetings, customized wake-up calls, guest messaging, and visual displays through existing hotel systems.
Learn moreJazzware empowers hotel staff with mobile-first tools and automated workflows to reduce labor, increase responsiveness, and eliminate manual errors.
Learn moreJazzware’s integrated safety and security tools help properties mitigate risk proactively and comply with industry and regulatory standards.
Learn moreOur team will scope a fit-for-purpose deployment — usually within one business day.