Deliver targeted greetings, customized wake-up calls, guest messaging, and visual displays through existing hotel systems.
What's included
7 core capabilities
Every capability is built for real hospitality operations — deployed across cloud, hybrid, or on-prem environments.
A rules-based communication tool that empowers staff to create automated or on-demand messages tailored by group, loyalty status, guest language, and more.
Trigger communications at key touchpoints — check-in, wake-up, pre-checkout — to inform, promote, or upsell.
Custom greetings based on guest profile, group affiliation, or language. Guests may self-schedule or staff can pre-schedule.
Send alerts and updates via phone terminals or message lights — ideal for notifying about service delays, deliveries, or events.
Reinforce personal recognition by showing the guest’s name on in-room displays or phones.
Send messages in the guest’s preferred language, increasing comfort and satisfaction.
Broadcast targeted voicemails based on guest triggers and schedule. Includes mailbox automation, room moves, and language preferences.
Jazzware customers consistently report these results after deploying personalization across their portfolio.
Jazzware empowers hotel staff with mobile-first tools and automated workflows to reduce labor, increase responsiveness, and eliminate manual errors.
Learn moreJazzware’s Call Accounting system transforms raw call data into actionable intelligence. Designed for both independent hotels and large chains, it streamlines billing, detects abuse, and supports regulatory compliance.
Learn moreJazzware’s integrated safety and security tools help properties mitigate risk proactively and comply with industry and regulatory standards.
Learn moreOur team will scope a fit-for-purpose deployment — usually within one business day.